Terms & Conditions

  • Items will only be dispatched once payment has been made in full, this includes the Clearpay option.

  • Items will only be dispatched to the address stated on the checkout form. For PayPal payments, please ensure the name and address on the PayPal account is correct. Items will only be shipped to the address provided, as any alternative address given may invalidate any security Paypal provides.

  • It is the customer’s responsibility to ensure that all details given pertaining to a custom order are correct at time of commissioning the order, e.g. ring sizes, chain lengths etc.

  • If a custom order does not fit, and where the measurements were not done directly by myself, I will happily undertake necessary adjustments however the customer will be liable for any significant alteration costs. The customer will also be liable for postage costs to Ange B Designs for the alterations, and return postage costs (to the value of the original shipping costs).

  • Custom orders and commissions will only be undertaken once minimum agreed payment or deposit has been made.

  • Payment for custom orders and commissions is NON-REFUNDABLE.

  • Custom orders and commissions cannot be cancelled once work has commenced.

  • For hygiene reasons, earrings are NON-REFUNDABLE.

  • Payment Plan option is only available through Paypal.

  • Please ensure that you have noted turnaround time of item before purchase.

  • If for any reason there is a delay with your order, you will be notified as soon as possible.

  • If you order arrives damaged or broken, please contact me immediately or within 5 days of receipt of the order.

  • For non-custom order items, if you wish to get a refund you must contact me with 5 days of receipt of the order. The item should be return (at your cost and using the same value postage as sent) in immaculate condition and in the original packaging. Full refund will only be issue of the item is returned in immaculate condition. If the item is not returned within 10 days of notifying me of the request for refund, refund will NOT be granted.

  • If your order is returned to Ange B Designs after failed attempted delivery you, the customer will incur the cost of redelivery.

  • Ange B Designs does not accept responsibility for any damage or loss that occurs to your goods after delivery.

  • Ange B Designs does not accept responsibility of wear and tear, accidental damage or failure of parts or goods. Please see my tips on jewellery care to help maintain your handmade jewellery in optimum condition.

  • Photography of items aims to be as true to life as possible but slight variations in tone may occur due to lighting and phone or screen settings. Sizes of all items are stated on each listing so please take these measurements into account before purchasing.

  • Ange B Designs will not take responsibility for events outside with my control which prevent or delay fulfilment of orders. This includes adverse weather preventing postal services delivering, ‘Acts of God’, terrorism, war, extreme illness or inability to acquire necessary materials. Ange B Designs reserves the right to cancel the order.

  • Ange B Designs reserves the right to initiate legal proceedings should any person(s), manufacturers or retailers attempt to replicate or copy my original designs. These designs are owned by me, and as such I own the copyright for the work.

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me or contact me.
This Privacy Policy does not apply to the practices of third parties that I do not own or control.


1. Personal information I collect
To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.
2. The Legal Base for Information Collection
The General Data Protection Regulations (May 2018) (EU) (known as GDPR 2018 throughout the rest of this Policy) requires that I explain the legal bases I rely on to collect, use, and share your personal information. This may include a buyer’s affirmative consent to receive marketing messages, compliance with legal obligations, and a seller’s use of the personal information in their legitimate interests (improving their services, for example). Throughout this privacy policy, I will explain where and why I rely on these different legal bases


Why I Need Your Information and How I Use It
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by UK tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services.
The GDPR (2018) requires that I disclose the details of any personal information I share with third parties.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies- for example the Royal Mail or UPS. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. The length of time I keep personal information
The GDPR (2018) requires me to disclose the period of time during which I will store personal information.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period - 6 years as this is required of me by the UK’s Her Majesty’s Customs and Revenue Service (HMRC)
5. If transferring personal information outside of Europe, how the transfer will be handled
GDPR (2018) requires me to disclose if you transfer personal information outside of the EU and the legal bases you rely on to do so, such as consent and contractual necessity.
The only circumstance in which I would transfer personal information out of the European Union would be for delivery purposes through trustworthy services such as the Royal Mail or UPS or similar postal services.

6. Buyers’ rights regarding my use of your personal information and my contact details

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Angela Benjamin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ange@angebdesigns.com.